The timeline for companies to react to the Covid 19 has shrunk dramatically. Here are five principles that leaders can follow to make smart decisions quickly during the pandemic. by Andrea Alexander, Aaron De Smet, and Leigh Weiss —- McKinsey & Company article Leaders know that making good, fast decisionsContinue Reading

The coronavirus crisis is a world-changing event. Here are sevenelements for business leaders to consider as they plan for thenext normal. April 2020 by Kevin Sneader and Shubham Singhal story found HERE The coronavirus crisis is a world-changing event. Here are seven elements for business leaders to consider as theyContinue Reading

Things your Business Continuity Plan Should Consider Much has changed since the time of my original writing of this article. As of now, due to the Covid-19 spread, most governments have made the decision to close all non-essential services and that has resulted, in many cases, in a further slowingContinue Reading

How “Scenario Planning” saved the day. Several years ago, one of the dealership groups that I lead was a five store Construction Equipment operation in the province of Alberta.  This was a very strong group of stores with great customer loyalty and carrying tier one market share brands.  Our operationsContinue Reading

Finding the root of the problem and taking corrective action. Derrick is a long-term employee who works in your shipping department and is responsible for ensuring back-order shipments are filled the day parts arrive from the warehouse. He is also responsible for prioritizing all repair order parts while receiving stock.Continue Reading